Responsible Gaming

The Clubhouse Casino supports a safe, balanced and informed approach to gambling. Gambling should be an entertainment choice, not a way to make money or manage financial, personal or emotional difficulties. Take time to understand your choices, set limits before you play and only gamble with money and time you can afford to lose.

The Clubhouse Casino operates under licence No. 0000002 issued by the Tobique Gaming Commission in New Brunswick and licence ALSI-202508056-FI2 issued by the Comoros (AOFA).

Gamble for entertainment

Gambling involves risk and outcomes are determined by chance. No strategy, system or pattern can guarantee a win. Previous results do not affect future results, and a losing streak does not mean that a win is due. Treat every bet as an entertainment expense and make decisions based on what you can comfortably afford.

The Clubhouse Casino encourages players to keep gambling separate from essential spending, including rent, mortgage payments, bills, food, education and other financial commitments. Do not use borrowed money, credit intended for necessities or money set aside for someone else to gamble. Never gamble to recover losses, solve money problems or improve your mood.

Australian gambling laws and age requirements apply. Gambling is not suitable for people under the legal age, and adults should take reasonable steps to prevent children and other unauthorised people from accessing gambling accounts or devices. Keep account passwords private and use available device, banking and account controls where appropriate.

A balanced approach

Decide in advance how much money and time you can spend.
Keep a record of your gambling activity so you understand the total cost.
Take regular breaks and avoid playing when tired, upset, stressed or affected by alcohol or other drugs.
Do not chase losses or increase your stakes because you want to win back money.
Balance gambling with work, family, social activities, exercise and other interests.
Remember that a win is not guaranteed and gambling should not be treated as income.

Set limits before you play

Planning your gambling before you begin can make it easier to stay in control. Consider setting both a spending limit and a time limit. A spending limit is the maximum amount you are prepared to lose during a defined period. A time limit is the maximum amount of time you intend to spend gambling. Once you reach either limit, stop for the planned period, regardless of whether you are winning or losing.

Where account control features are available, use them to support your plan. These may include deposit limits, loss limits, wagering limits, session reminders, time-outs or account closure options. Features and conditions can vary, so read the information shown in your account and make sure you understand when a change takes effect.

Practical ways to stay in control

Choose a gambling budget after your essential expenses have been paid.
Use a separate spending amount for gambling and do not add more money when that amount is gone.
Set an alarm or reminder before starting a session.
Avoid increasing stakes to compensate for losses or because you feel confident after a win.
Withdraw or protect money that you do not intend to gamble.
Review your activity regularly and adjust your limits if gambling is taking more time or money than planned.

Limits are most effective when they are realistic and set before gambling begins. If you find yourself changing limits repeatedly, removing safeguards or continuing after deciding to stop, this may be a sign that additional support or a break from gambling would be helpful.

You can also use tools outside a gambling account. Banking controls, transaction notifications, spending plans, website restrictions and device settings may help reduce access or create an extra pause before depositing or playing. Ask a trusted person to support your plan if you feel comfortable doing so.

Recognise the warning signs

Gambling can become difficult to control gradually. A person may not notice a problem until gambling affects their finances, relationships, work, study, health or general wellbeing. There is no need to wait for a crisis before asking for help. Speaking with a qualified support service early can make it easier to understand what is happening and decide what to do next.

Possible signs of harm

Spending more money or time gambling than you intended.
Trying to win back money after a loss or feeling unable to stop during a session.
Increasing your bets to get the same excitement or to recover previous losses.
Hiding gambling activity, deposits, losses or account information from family or friends.
Borrowing money, selling belongings or missing bills because of gambling.
Feeling worried, irritable, restless, guilty or upset when you are not gambling.
Neglecting work, study, health, family, relationships or other responsibilities.
Using gambling to escape stress, sadness, loneliness, boredom or other difficult feelings.
Returning to gambling after deciding to stop or repeatedly breaking your own limits.
Experiencing conflict with people close to you because of gambling.

If any of these signs sound familiar, pause gambling and consider taking a break or closing your account. Talk honestly with someone you trust and seek confidential advice from a professional gambling support service. Support is available for people who gamble and for family members, friends and others affected by someone else's gambling.

Financial stress can make gambling decisions more difficult. If gambling has affected your bills, debts or access to money, consider speaking with a financial counsellor as well as a gambling support service. A financial counsellor can help you understand your options without judging you.

Taking a break and getting support

If you want to stop gambling temporarily or permanently, use the account controls available to you, including time-out, self-exclusion or account closure options where offered. Self-exclusion is a voluntary arrangement intended to help you prevent access to gambling for a selected period or until you choose to request reinstatement, subject to applicable rules. Read the terms of the option carefully before confirming it.

Do not create another account or use another person's account to avoid a break or self-exclusion arrangement. Do not ask another person to place bets for you. If you believe an account has been used without your permission, change your password, secure your devices and contact the relevant account support channel through the official website.

Support in Australia

Free and confidential gambling support is available across Australia through Gambling Help Online, state and territory gambling support services, community health providers and qualified counsellors. These services can offer information, counselling, practical strategies and referrals. Support may also be available for partners, family members, friends and other people affected by gambling.

For current service information, use the official Australian or state and territory government websites, or search for Gambling Help Online. Service availability can vary by location. If gambling has contributed to an immediate risk to your safety or the safety of another person, contact emergency services or seek urgent assistance in your area.

Our approach

The Clubhouse Casino aims to provide clear responsible gambling information and to support players who want to manage, reduce or stop their gambling. Players should keep their account details accurate, follow applicable account rules and use available safeguards. If you have concerns about your gambling, act early rather than waiting for losses or other harm to increase.

Responsible gambling is a shared responsibility. Our information is general and does not replace personal financial, legal, medical or counselling advice. If gambling is causing difficulty, take a pause, speak with someone you trust and contact an appropriate professional support service.