Terms & Conditions

These Terms & Conditions explain the rules for using The Clubhouse Casino. By accessing the website, creating an account or using any available service, you agree to follow these terms, applicable laws and any additional conditions shown on the relevant page.

The Clubhouse Casino operates under licence No. 0000002 issued by the Tobique Gaming Commission in New Brunswick and licence ALSI-202508056-FI2 issued by the Comoros (AOFA).

1. About these terms

These Terms & Conditions apply to your access to and use of The Clubhouse Casino website, account services, games and related features. They should be read together with any game rules, promotional terms, privacy information, responsible gambling information and other notices displayed on the website. If an additional term applies to a particular product or promotion, that term will form part of these Terms & Conditions.

By selecting an acceptance box, registering an account, depositing funds, placing a wager or otherwise using the website, you confirm that you have read and understood these terms. If you do not agree with them, you must not use the website or its services. The Clubhouse Casino may update these terms from time to time. Updated terms will apply from the time they are made available, unless a different commencement date is stated.

Your responsibility

You are responsible for checking the current version of these terms before using the website. You should also keep your account information accurate and notify The Clubhouse Casino if information changes. Nothing in these terms is intended to exclude or limit a right or protection that cannot lawfully be excluded or limited under applicable Australian consumer or gambling laws.

2. Account registration and eligibility

You must meet all legal eligibility requirements before opening or using an account. In particular, you must be at least 18 years old and located in a place where access to the relevant services is lawful. You must not open or use an account on behalf of another person, and you must not allow another person to use your account.

When registering, you must provide information that is complete, current and accurate. The Clubhouse Casino may ask you to verify your identity, age, address, payment method or other details. Verification checks may be required before an account can be fully used, before certain transactions are processed or at other times where required for security, fraud prevention or legal compliance.

Keep your username, password and other login credentials confidential.
Use a strong password and take reasonable steps to prevent unauthorised access.
Tell The Clubhouse Casino promptly if you suspect that your account has been compromised.
Do not create duplicate, false or misleading accounts.
Do not use another person’s identity, payment method or account details without proper authority.

You remain responsible for activity carried out through your account unless you have notified The Clubhouse Casino of unauthorised access and the relevant investigation indicates otherwise. The Clubhouse Casino may refuse registration, restrict access or request further information where this is reasonably necessary.

3. Deposits, wagers and withdrawals

You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Payment requests may be subject to checks, processing requirements and the rules of the relevant payment provider. The Clubhouse Casino may reject, delay or reverse a transaction where information is incomplete, a payment cannot be verified, a technical issue occurs or legal and security checks have not been completed.

You should only deposit money that you can afford to lose. A deposit is not an invitation to wager, and you are responsible for deciding whether a particular stake is suitable for your circumstances. Wagers must be placed using the account registered to you and must comply with the rules shown for the relevant game or service.

Game results and transaction records

Game outcomes are determined by the systems and rules applicable to the relevant game. Where a technical or systems error affects a game, balance or transaction, The Clubhouse Casino may take reasonable steps to correct the error and may cancel or void an affected transaction where permitted by law. Records held in the platform’s systems will generally be used to review account activity, subject to applicable rights and dispute processes.

Withdrawals may require identity, account and payment verification before they are completed. The available withdrawal method, processing requirements and any applicable conditions will be shown through the website or account area. You must not attempt to withdraw funds connected with fraud, unlawful activity, chargebacks, payment misuse or a breach of these terms.

4. Promotions and responsible gambling

Any bonus, promotion, reward or special offer is subject to the specific terms displayed with that offer. Those terms may explain eligibility, the period of availability, qualifying activity, wagering requirements, expiry, withdrawal conditions and any restrictions. You should read the applicable promotional terms before accepting or using an offer. If there is an inconsistency between these terms and a promotion-specific term, the promotion-specific term will apply to that promotion to the extent of the inconsistency.

The Clubhouse Casino may correct an obvious error, withdraw an offer, change an offer or refuse a promotion where necessary to prevent misuse, comply with applicable requirements or address technical problems. Promotions must not be abused through duplicate accounts, coordinated activity, misleading information or other conduct intended to obtain an unfair advantage.

Gambling responsibly

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and avoid gambling with money needed for everyday expenses. Take regular breaks and do not gamble when affected by alcohol, drugs, stress or strong emotions.

Use available deposit, spending, time or loss controls where they are offered.
Consider taking a break or requesting account restrictions if gambling is becoming difficult to manage.
Do not chase losses or increase stakes to try to recover money.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
Never allow a person under 18 to access or use your account.

Requests for account closure, self-exclusion or other responsible gambling measures may be handled in accordance with the relevant process and applicable requirements. You must not attempt to bypass a restriction by creating another account or using another person’s account.

5. Privacy, security and general conditions

Personal information is handled in accordance with the applicable privacy information for The Clubhouse Casino and relevant Australian privacy requirements. Information may be used to provide services, verify identity and age, process transactions, prevent fraud, maintain security, meet legal obligations and communicate with you about your account. You should review the privacy information to understand how information is collected, used, stored and disclosed.

You must not interfere with the website, introduce malicious code, use automated tools without permission, attempt to access another person’s account or bypass security controls. You must not use the website for unlawful activity, fraud, money laundering, market manipulation or any activity that could harm the website, its users or service providers.

Suspension and closure

The Clubhouse Casino may suspend, restrict or close an account where there is a suspected breach of these terms, a security concern, a failed verification check, unusual activity, a payment issue or a legal or regulatory reason. Access may also be limited where a service is unavailable, being maintained or no longer offered. Where appropriate and legally permitted, you may be informed of the reason for an account action.

You may stop using the website and request account closure through the available account or support process. Closing an account does not remove obligations or rights that arose before closure. Any remaining balance, pending transaction or disputed activity may need to be reviewed before the account is finally settled, subject to applicable law and verification requirements.

Website availability and liability

The website is provided subject to availability. There may be interruptions caused by maintenance, telecommunications failures, device issues, payment providers, software faults or events outside reasonable control. You are responsible for your device, internet connection and account security. To the extent permitted by law, The Clubhouse Casino is not responsible for loss caused by your failure to follow these terms, misuse of the website or circumstances outside reasonable control.

These terms are governed by the applicable laws and legal requirements relevant to the services and your use of the website. If you have a question or wish to raise a concern, use the support or contact options made available on the website. A complaint should include enough information to allow the matter to be reviewed, while avoiding the submission of unnecessary sensitive information.